Customer Experience Manager

artemVox CXM is a production-ready, multi-tenant web application that revolutionizes contact center management by providing unified administration across Cisco Contact Center Enterprise (CCE) and Cisco Webex Contact Center platforms. Built with enterprise-grade security and scalability.

Get Started for Free

Enterprise Foundation

Built on enterprise-grade architecture for security, scalability, and reliability

Multi-Tenant Architecture

Secure organization isolation with role-based access control and enterprise-grade security.

Real-Time Operations

Live API integration with automatic token refresh and real-time data synchronization.

Enterprise Security

CSRF protection, XSS sanitization, secure logging, and comprehensive security patterns.

Multi-Platform Support

Unified management for all your contact center platforms

Cisco Contact Center Enterprise

  • ✓ CCE 12.6.2 & 15.0.1 Support
  • ✓ Advanced Agent Management
  • ✓ Skill Groups & Precision Queues
  • ✓ Business Hours & Call Variables

Webex Contact Center

  • ✓ Integrated OAuth2 Authentication
  • ✓ Flow Visualizer & Advanced TTS Editor
  • ✓ Audio Files & Media Library
  • ✓ Real-time User Management

Powerful Features

Empowering contact center management through simplified, unified interfaces

Service Monitor

Real-time monitoring and incident visibility to the Webex Architecture. Your direct link to status.webex.com.

  • • Incident direct visibility with real-time event details
  • • Scheduled and historical Maintenance window visibility
  • • Service health dashboards

Media Manager

Centralized media asset management with advanced editing capabilities.

  • • Audio file library management
  • • Advanced Audio file editing (record, play, check flow references)

Configuration Manager

Unified platform management with simplified configuration workflows.

  • • Advanced agent and skill configuration
  • • Advanced Skill Profile Association
  • • Flow visualization and Management (Import, Export, Publish)
  • • Advanced Flow-based TTS message editing
  • • Advanced Flow-based media file editing
  • • Business hours management

Simple Pricing

Choose the plan that fits your needs

Get Started Today

Choose your platform to get started with artemVox CXM

Webex Contact Center

Cloud-based platform with self-service setup

Starting FREE • Upgrade as you grow

Get Started for Free

Sign in with Webex • No credit card required

Contact Center Enterprise

On-premises platform requiring custom setup

Custom pricing • Professional deployment

Custom quote • Professional setup

Need More Information?