Customer Experience Manager

artemVox CXM is a production-ready, multi-tenant web application that revolutionizes contact center management by providing unified administration across Cisco Contact Center Enterprise (CCE) and Cisco Webex Contact Center platforms. Built with enterprise-grade security and scalability.

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Multi-Platform Support

Unified management for all your contact center platforms

Cisco Contact Center Enterprise

  • ✓ CCE 12.6.2 & 15.0.1 Support
  • ✓ Advanced Agent Management
  • ✓ Skill Groups & Precision Queues
  • ✓ Business Hours & Call Variables

Webex Contact Center

  • ✓ Integrated OAuth2 Authentication
  • ✓ Flow Visualizer & Advanced TTS Editor
  • ✓ Audio Files & Media Library
  • ✓ Real-time User Management

See It In Action

Professional interface designed for contact center professionals

artemVox CXM Dashboard

Multi-Tenant Dashboard

Comprehensive overview with real-time metrics and platform status

Configuration Manager

Configuration Manager

Advanced configuration management for both CCE and Webex CC platforms

Agent Management

Advanced Agent Management

Professional agent editor with Skill, Team, and attribute management.

Flow Management

Flow Management

Flow visualizer with TTS message and audio file management

Powerful Features

Everything you need to manage your contact center efficiently

Multi-Tenant Architecture

Secure organization isolation with role-based access control and enterprise-grade security.

Real-Time Operations

Live API integration with automatic token refresh and real-time data synchronization.

Enterprise Security

CSRF protection, XSS sanitization, secure logging, and comprehensive security patterns.

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Get detailed information about artemVox CXM and how it can transform your contact center operations.

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